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Please use this identifier to cite or link to this item: http://hdl.handle.net/1893/37932
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dc.contributor.authorChen, Boweien_UK
dc.contributor.authorAnker, Thomas Boysenen_UK
dc.contributor.authorLiang, Xiaoningen_UK
dc.date.accessioned2026-04-10T16:08:28Z-
dc.date.available2026-04-10T16:08:28Z-
dc.date.issued2025-04en_UK
dc.identifier.other105067en_UK
dc.identifier.urihttp://hdl.handle.net/1893/37932-
dc.description.abstractThe aim of this paper is to demonstrate how text mining of online reviews can support business continuity management in the sharing economy during market turbulence. We use topic modelling and sentiment analysis of Airbnb online reviews to identify specific areas where short-term rental hosts can harness the power of the sharing-economy business model to bounce back from market disruption. The dataset comprises 894,686 online Airbnb reviews from the pre- and post-Covid periods. We approach the pandemic as a paradigm example of a high-impact, external market shock and infer insights and recommendations from the dataset that are relevant to the general understanding of business continuity management in the short-term rental, peer-to-peer sharing economy.en_UK
dc.language.isoenen_UK
dc.publisherElsevier BVen_UK
dc.relationChen B, Anker TB & Liang X (2025) Business continuity management in the sharing economy: Insights from Airbnb online reviews. <i>Tourism Management</i>, 107, Art. No.: 105067. https://doi.org/10.1016/j.tourman.2024.105067en_UK
dc.rightsThis is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License, which permits non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited and no modifications or adaptations are made. For a full description of the license, please visit https://creativecommons.org/licenses/by-nc-nd/4.0/en_UK
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/en_UK
dc.subjectBusiness continuityen_UK
dc.subjectSharing economyen_UK
dc.subjectAirbnben_UK
dc.subjectOnline reviewsen_UK
dc.subjectText miningen_UK
dc.subjectTopic modellingen_UK
dc.subjectSentiment analysisen_UK
dc.titleBusiness continuity management in the sharing economy: Insights from Airbnb online reviewsen_UK
dc.typeJournal Articleen_UK
dc.rights.embargodate2027-10-12en_UK
dc.identifier.doi10.1016/j.tourman.2024.105067en_UK
dc.citation.jtitleTourism Managementen_UK
dc.citation.issn0261-5177en_UK
dc.citation.volume107en_UK
dc.citation.publicationstatusPublisheden_UK
dc.citation.peerreviewedRefereeden_UK
dc.type.statusAM - Accepted Manuscripten_UK
dc.contributor.funderUniversity of Glasgowen_UK
dc.author.emailsam.dixon@stir.ac.uken_UK
dc.citation.date11/10/2024en_UK
dc.contributor.affiliationUniversity of Glasgowen_UK
dc.contributor.affiliationMarketing & Retailen_UK
dc.contributor.affiliationTrinity College, Dublinen_UK
dc.identifier.isiWOS:001335174700001en_UK
dc.identifier.scopusid2-s2.0-85205952808en_UK
dc.identifier.wtid2118898en_UK
dc.contributor.orcid0000-0002-8432-2941en_UK
dc.contributor.orcid0000-0001-9475-6092en_UK
dc.date.accepted2024-10-02en_UK
dcterms.dateAccepted2024-10-02en_UK
dc.date.filedepositdate2026-04-10en_UK
dc.subject.tagCOVID-19en_UK
rioxxterms.apcnot requireden_UK
rioxxterms.versionAMen_UK
local.rioxx.authorChen, Bowei|en_UK
local.rioxx.authorAnker, Thomas Boysen|0000-0002-8432-2941en_UK
local.rioxx.authorLiang, Xiaoning|0000-0001-9475-6092en_UK
local.rioxx.projectProject ID unknown|University of Glasgow|http://dx.doi.org/10.13039/501100000853en_UK
local.rioxx.freetoreaddate2027-10-12en_UK
local.rioxx.licencehttp://www.rioxx.net/licenses/under-embargo-all-rights-reserved||2027-10-11en_UK
local.rioxx.licencehttp://creativecommons.org/licenses/by-nc-nd/4.0/|2027-10-12|en_UK
local.rioxx.filenameManuscript_JTMA-D-23-01797_Author Final Version.pdfen_UK
local.rioxx.filecount1en_UK
local.rioxx.source0261-5177en_UK
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