Retail logistics in the UK: past, present and future

Abstract

Purpose: The purpose of this paper is to provide an overview of the logistical transformation of British retailing over the last three decades and to discuss likely challenges that face logistics managers in the future Design/Approach: Reviews the key works on retail logistics, including the research undertaken by the authors over the last 20 years. Findings: Illustrates how retailers have control of the supply chain in the UK drawing upon examples from both the grocery and fashion sectors. Challenges for the future include macro-environment issues such as climate change and recession in addition to improvements in existing in operations with regard to e-fulfilment and implementation of technologies such as RFID. Originality/Value: This paper provides one of the few contributions to appraise the research undertaken on retail logistics in the UK over the last 20-30 years