|Appears in Collections:||Management, Work and Organisation Journal Articles|
|Peer Review Status:||Refereed|
|Title:||Systemic evaluation: A participative, multi-method approach|
Gregory, Wendy J
|Keywords:||community health services|
community operational research
critical systems thinking
|Citation:||Boyd A, Geerling T, Gregory WJ, Midgley G, Murray P & Walsh M (2007) Systemic evaluation: A participative, multi-method approach. Journal of the Operational Research Society, 58 (10), pp. 1306-1320. https://doi.org/10.1057/palgrave.jors.2602281|
|Abstract:||This paper presents some new ideas on systemic evaluation developed in the context of a project to support capacity building for the evaluation of community health services. Emphases are placed on the need for stakeholder participation; dialogue on the boundaries of evaluations; considering multiple values; and ensuring that marginalized people and issues are properly accounted for. Further developing the work of previous authors, three different approaches to evaluation are outlined, each of which can be applied participatively: goal-based (where goals are set and their achievement is measured); stakeholder (where there are no pre-set goals, and different people's experiences and stories are surveyed to reveal significant issues); and organizational (where organizational processes are compared with models of good practice). There is a logical relationship between these: a stakeholder evaluation can lead to the setting of community-sensitive goals, the achievement of which can be measured through goal-based evaluation, and pursuit of the goals can be enhanced by organizational evaluation. A participative, flexible and responsive evaluation practice will often need to draw upon aspects of all three approaches. Initial feedback from health practitioners suggests that this way of thinking about systemic evaluation may prove useful in a range of situations faced by people in the statutory, voluntary and community sectors.|
|Rights:||The publisher does not allow this work to be made publicly available in this Repository. Please use the Request a Copy feature at the foot of the Repository record to request a copy directly from the author. You can only request a copy if you wish to use this work for your own research or private study.|
|Boyd et al_JORS_2007.pdf||Fulltext - Published Version||194.38 kB||Adobe PDF||Under Embargo until 2999-12-06 Request a copy|
Note: If any of the files in this item are currently embargoed, you can request a copy directly from the author by clicking the padlock icon above. However, this facility is dependent on the depositor still being contactable at their original email address.
This item is protected by original copyright
Items in the Repository are protected by copyright, with all rights reserved, unless otherwise indicated.
If you believe that any material held in STORRE infringes copyright, please contact email@example.com providing details and we will remove the Work from public display in STORRE and investigate your claim.