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Appears in Collections:Management, Work and Organisation Journal Articles
Peer Review Status: Refereed
Title: Embellishing the past: Middle manager identity and informality in the implementation of new technology
Author(s): Hallier, Jerry
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Issue Date: Mar-2004
Date Deposited: 11-Feb-2013
Citation: Hallier J (2004) Embellishing the past: Middle manager identity and informality in the implementation of new technology. New Technology, Work and Employment, 19 (1), pp. 43-62.
Abstract: This article illustrates how themes which were prominent in the industrial sociology of the 1960s and 1970s can refine our understanding of how management processes impact on the introduction of new technology and the employment relationship. Using a case study in the air traffic sector, this paper shows how middle managers' competitive struggles and overreliance on worker informality can lead to omissions in the planning of technical change and the neglect of worker concerns during its implementation.
DOI Link: 10.1111/j.1468-005X.2004.00127.x
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