Please use this identifier to cite or link to this item: http://hdl.handle.net/1893/9088
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dc.contributor.authorSwanson, Vivien-
dc.contributor.authorGold, Ann-
dc.contributor.authorKeen, Andrew-
dc.date.accessioned2012-09-15T23:12:00Z-
dc.date.issued2011-04-
dc.identifier.urihttp://hdl.handle.net/1893/9088-
dc.description.abstractGood communication skills enhance consultations between health professionals and patients, leading to better patient outcomes and increased satisfaction. Health professionals working in diabetes can find it difficult to understand patients' apparent self-management 'failures', but may lack psychological skills to support efforts at behaviour change. This paper reports on the impact of three- day workshops using evidenced psychological theory as a basis for promoting communication and behaviour change skills in health professionals working in diabetes. Workshops were delivered in seven urban or rural health service areas in Scotland by a multidisciplinary team. Each included three full-day sessions two weeks apart, and used a range of theoretically-underpinned and evidenced teaching and learning methods. Eighty-one health professionals working in diabetes care participated. Pre-and post-evaluations utilised questionnaires with closed and open questions.Participants recorded a significant increase in 'positive' communication and behaviour change techniques and a decrease in 'negative' techniques over the three workshops. Improved communication and behaviour change skills were perceived as having a positive impact on their understanding of patients' motivations and on their own day-to-day practice. In conclusion, communication and behaviour change skills are very important tools for health professionals working in diabetes care. They can be taught effectively in relatively few sessions using theoretically-based and evidenced approaches, and have a perceived benefit in relation to enhancing patient care and professionals' satisfaction with clinical practiceen_UK
dc.language.isoen-
dc.publisherWiley-Blackwell-
dc.relationSwanson V, Gold A & Keen A (2011) Doing diabetes: an evaluation of communication skills and behaviour change training for health professionals , Practical Diabetes International, 28 (3), pp. 119-123a.-
dc.rightsThe publisher does not allow this work to be made publicly available in this Repository. Please use the Request a Copy feature at the foot of the Repository record to request a copy directly from the author. You can only request a copy if you wish to use this work for your own research or private study.-
dc.subjectcommunication skillsen_UK
dc.subjectbehaviour change trainingen_UK
dc.subjecthealth professionalsen_UK
dc.titleDoing diabetes: an evaluation of communication skills and behaviour change training for health professionalsen_UK
dc.typeJournal Articleen_UK
dc.rights.embargodate2999-12-31T00:00:00Z-
dc.rights.embargoreasonThe publisher does not allow this work to be made publicly available in this Repository therefore there is an embargo on the full text of the work.-
dc.identifier.doihttp://dx.doi.org/10.1002/pdi.1573-
dc.citation.jtitlePractical Diabetes International-
dc.citation.issn1357-8170-
dc.citation.volume28-
dc.citation.issue3-
dc.citation.spage119-
dc.citation.epage123a-
dc.citation.publicationstatusPublished-
dc.citation.peerreviewedRefereed-
dc.type.statusPublisher version (final published refereed version)-
dc.author.emailvivien.swanson@stir.ac.uk-
dc.contributor.affiliationPsychology-
dc.contributor.affiliationNHS Grampian-
dc.contributor.affiliationNHS Grampian-
dc.rights.embargoterms2999-12-31-
dc.rights.embargoliftdate2999-12-31-
Appears in Collections:Psychology Journal Articles

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