Careers in Hospitality Management: Generation Y's Experiences and Perceptions

Abstract

This article is founded on Broadbridge, Maxwell and Ogden’s (2006a) work on the job experiences and career expectations of Generation Y undergraduates who are soon to embark on their full time careers. The industrial context under examination is the UK hospitality industry where research on management careers has been called for (Lakin and Riley, 1996). In addition, Generation Y’s distinctive characteristics (Amar, 2004) and the changing structures of careers (Baruch, 2004) underline the relevance of this research. The key inference from the primary work covered in the article is that the hospitality industry needs to understand and respond to the characteristics of Generation Ys so as to enable them to develop their management careers in a way that is attractive to them.