Please use this identifier to cite or link to this item: http://hdl.handle.net/1893/28790
Appears in Collections:Faculty of Health Sciences and Sport Journal Articles
Peer Review Status: Refereed
Title: Treatment targets in emergency departments: nurses' views of how they affect clinical practice
Author(s): Hoyle, Louise
Grant, Aimee
Contact Email: louise.hoyle@stir.ac.uk
Keywords: discretion
emergency care
emergency department
health care
health care administration
nurses
nursing care
qualitative
targets
work environment
Issue Date: 31-Aug-2015
Citation: Hoyle L & Grant A (2015) Treatment targets in emergency departments: nurses' views of how they affect clinical practice. Journal of Clinical Nursing, 24 (15-16), pp. 2211-2218. https://doi.org/10.1111/jocn.12835.
Abstract: Aims and objectives To understand nurses' views and experiences of four‐hour treatment targets in the emergency department and how this impacts clinical decision‐making throughout acute secondary care hospitals. Background In many countries, national treatment targets in the emergency department have been introduced. However, research and a recent enquiry into poor clinical care in one hospital in the UK have highlighted that patient care may be compromised by the need to meet these targets. Design Qualitative descriptive study as part of a case study approach. Methods Semi‐structured interviews were conducted with 31 nurses working in UK secondary care hospitals which had an emergency department. Nurses were purposively sampled from three specialities: emergency arenas (emergency department, n = 5; medical assessment n = 4 surgical receiving n = 2) (n = 11), surgical wards (n = 11) and medical wards (n = 9). Results Nurses in emergency arenas reported considerable burden, in terms of a very high workload and pressure from senior staff to meet the target. Respondents reported that negative impact on patient care for the majority of patients, excluding the most sick, for whom emergency arena nurses reported that they ensured received appropriate treatment, regardless of breaching treatment targets. Around half of the nurses working outside emergency arenas felt pressure and amended their work practices to enable colleagues in emergency arenas to meet treatment targets. Conclusions Four‐hour targets were not viewed as clinically helpful by the majority of nurses, some of whom questioned their appropriateness for patient care.
DOI Link: 10.1111/jocn.12835
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