|Appears in Collections:||Computing Science and Mathematics Conference Papers and Proceedings|
|Title:||Designing a process guidance system to support user's business process compliance|
|Citation:||Morana S, Schacht S, Scherp A & Maedche A (2014) Designing a process guidance system to support user's business process compliance. In: ICIS 2014 Proceedings. International Conference on Information Systems (ICIS 2014), Auckland, New Zealand, 14.12.2014-17.12.2014. Atlanta, GA, USA: Association for Information Systems|
|Conference Name:||International Conference on Information Systems (ICIS 2014)|
|Conference Dates:||2014-12-14 - 2014-12-17|
|Conference Location:||Auckland, New Zealand|
|Abstract:||Organizations define business processes specifying how employees should conduct their daily work. They require their employees to conform to defined process standards in order to avoid expensive mistakes and ensure the intended process outcomes. From a research perspective, process compliance has been primarily addressed by process-centric information systems supporting the execution of business processes. However, employees still have difficulties in being process compliant. What is missing is the direct support for users in the proper execution of business processes within the actual work environment. We follow a design science approach to address this gap and suggest a process guidance system supporting user’s business process compliance. Grounded by findings from existing guidance research, we derive meta-requirements and design principles of such systems and evaluate our artifact by two expert workshops discussing the proposed solution.|
|Status:||AM - Accepted Manuscript|
|Rights:||The publisher does not allow this work to be made publicly available in this Repository. Please use the Request a Copy feature at the foot of the Repository record to request a copy directly from the author. You can only request a copy if you wish to use this work for your own research or private study.|
|Morana Et Al 2014.pdf||Fulltext - Accepted Version||578.69 kB||Adobe PDF||Under Permanent Embargo Request a copy|
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