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Appears in Collections:Faculty of Health Sciences and Sport Journal Articles
Peer Review Status: Refereed
Title: Performance management of national sports organisations: a holistic theoretical model
Author(s): Kasale, Lobone Lloyd
Winand, Mathieu
Robinson, Leigh
Keywords: National Sport Organisations
Performance management
Holistic theoretical model
Issue Date: 31-Dec-2018
Date Deposited: 18-Sep-2018
Citation: Kasale LL, Winand M & Robinson L (2018) Performance management in national sports organisations: a holistic theoretical model. Sport, Business and Management: An International Journal, 8 (5), pp. 469-491.
Abstract: Purpose – Organisational performance of sport organisations has been studied over the last three decades. However, little attention was paid towards performance management compared to performance measurement. This paper closes this research gap by establishing a holistic perspective for performance management (PM) of National Sport Organisations (NSOs) that accounts for their uniqueness, the interdependence of their operating systems and their relationship with their environments. Furthermore, this paper presents a holistic model of PM for NSOs. Method – The model was developed from a literature review process and uses the macro, meso and micro analytic framework to describe external and internal environmental influences that affect the PM of NSOs. Findings –The NSO's ability to respond to the dynamics of their external environment by implementing organisational processes that account for the resources available and their structural designs influences their PM. Furthermore, the ability of the individuals within NSO to create enabling environments for PM, influences organisational efficiency and effectiveness. Research implications: This paper contributes to sport management literature on PM of NSOs, and informs sport managers on ways to improve organisational performance by implementing holistic approaches to PM. Originality and value – This is the first study that takes a holistic approach to PM of NSO and depicts the specific elements that play a crucial role in managing NSO's multi-dimensional performance.
DOI Link: 10.1108/SBM-10-2017-0056
Rights: Publisher policy allows this work to be made available in this repository. Published in Sport, Business and Management: An International Journal by Emerald. The original publication is available at: This article is deposited under the Creative Commons Attribution Non-commercial International Licence 4.0 (CC BY-NC 4.0). Any reuse is allowed in accordance with the terms outlined by the licence ( To reuse the AAM for commercial purposes, permission should be sought by contacting
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