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Appears in Collections:Management, Work and Organisation Journal Articles
Peer Review Status: Refereed
Title: Delivering Smart Governance in a Future City: The Case of Glasgow
Author(s): Leleux, Charles
Webster, William
Keywords: Glasgow
Future City Glasgow
Smart Governance
Citizen Engagement
Post-industrial City
Issue Date: 21-Dec-2018
Date Deposited: 13-Sep-2018
Citation: Leleux C & Webster W (2018) Delivering Smart Governance in a Future City: The Case of Glasgow. Media and Communication, 6 (4), pp. 163-174. E-Government and Smart Cities: Theoretical Reflections and Case Studies.
Series/Report no.: E-Government and Smart Cities: Theoretical Reflections and Case Studies
Abstract: In 2013, Glasgow City Council received significant funding to develop innovative smart city applications, including the delivery of new electronic public services and the co-production of governance. This case study examines the processes that underpin the ways in which the 'Future City Glasgow programme' delivered 'smart governance', in the context of a regenerating post-industrial city. We assess the contribution of smart city technologies and data collection and monitoring processes designed to facilitate citizen engagement and sustainable governance practices. The Future City Glasgow programme ran from 2013-2015, and included the Open Glasgow project, and 'Demonstrator Projects' of: Energy Efficiency; Intelligent Street Lighting; Active Travel; and, Integrated Social Transport. Opportunities arose from these demonstrators for developing co-production and legacy initiatives. The case study provides insight into the ways in which citizens and local communities in Glasgow have been engaged in governance processes. This engagement has taken place via traditional and innovative smart city technologies, and in particular in relation to policy formulation, service design and delivery. It finds that the co-creation of governance is shaped by vested interests, that engagement is fragmented and partial, but at the same time new technologies, social media and shared learning opportunities offer innovative new ways for some citizens to influence local governance.
DOI Link: 10.17645/mac.v6i4.1639
Rights: © The author(s). This is an open access article distributed under the terms of the Creative Commons Attribution 4.0 license (, which permits any use, distribution, and reproduction of the work without further permission provided the original author(s) and source are credited.
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