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Appears in Collections:Computing Science and Mathematics Journal Articles
Peer Review Status: Refereed
Title: Support for real-time decision making in Mobile Financial Applications
Author(s): Burstein, Frada
Cowie, Julie
Zaslavsky, Arcady
San Pedro, Jocelyn
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Keywords: real time decision making
quality of data
financial decision making
Information technology
Industrial management Data processing
Issue Date: Jun-2008
Date Deposited: 21-Sep-2009
Citation: Burstein F, Cowie J, Zaslavsky A & San Pedro J (2008) Support for real-time decision making in Mobile Financial Applications. Information Systems and E-Business Management, 6 (3), pp. 257-278.
Abstract: Mobile users making real-time decisions based on current information need confidence about their context been taken into consideration in producing recommendations. This chapter reviews current use of mobile technologies for decision support. Specifically, it describes a framework for assessing the impact of mobility in decision-making. The framework uses dynamic context representation of data quality to represent uncertainties in the mobile computing environment. This framework can be used for developing visual interactive displays for communicating to the user relevant changes in data quality when working in mobile environment. As an illustration, this chapter proposes a real-time decision support procedure that aims at providing on-the-spot assistance to the mobile consumer when choosing the best payment option to efficiently manage the user’s budget. The proposed procedure is based on multi-attribute decision analysis, scenario reasoning and a quality of data framework. Feasibility of the approach is demonstrated with a mobile decision support system prototype implementation.
DOI Link: 10.1007/s10257-008-0090-4
Rights: Published in Information Systems and E-Business Management by Springer. The original publication is available at

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