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Please use this identifier to cite or link to this item: http://hdl.handle.net/1893/11744
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dc.contributor.authorNickson, Dennisen_UK
dc.contributor.authorWarhurst, Chrisen_UK
dc.contributor.authorCommander, Johannaen_UK
dc.contributor.authorHurrell, Scotten_UK
dc.contributor.authorCullen, Ann Marieen_UK
dc.date.accessioned2014-02-21T01:10:07Z-
dc.date.available2014-02-21T01:10:07Zen_UK
dc.date.issued2012-02en_UK
dc.identifier.urihttp://hdl.handle.net/1893/11744-
dc.description.abstractThis article contributes to ongoing debates about soft skills in front-line interactive service work in considering employability in the UK retail sector. It recognizes how UK government policy has emphasized the importance of qualifications in enhancing employability. However, it suggests that for front-line work in retail it is soft skills that are required to access entry-level jobs. The article notes how these soft skills have traditionally been dominated by debates about emotional labour. Drawing on a survey of 173 clothing, footwear and leather goods retailers, the article argues for a need to recognize the broadening of soft skills to also include aesthetic labour. The article concludes by discussing the implications of the broadening of soft skills with regard to policy initiatives to encourage the long-term unemployed into the retail sector.en_UK
dc.language.isoenen_UK
dc.publisherSAGE Publications / Uppsala University, Sweden, Department of Economic Historyen_UK
dc.relationNickson D, Warhurst C, Commander J, Hurrell S & Cullen AM (2012) Soft skills and employability: Evidence from UK retail. Economic and Industrial Democracy, 33 (1), pp. 65-84. https://doi.org/10.1177/0143831X11427589en_UK
dc.rightsThe publisher does not allow this work to be made publicly available in this Repository. Please use the Request a Copy feature at the foot of the Repository record to request a copy directly from the author. You can only request a copy if you wish to use this work for your own research or private study.en_UK
dc.rights.urihttp://www.rioxx.net/licenses/under-embargo-all-rights-reserveden_UK
dc.subjectAesthetic labouren_UK
dc.subjectemotional labouren_UK
dc.subjectemployabilityen_UK
dc.subjectentry-level jobsen_UK
dc.subjectinteractive service worken_UK
dc.subjectlong-term unemployeden_UK
dc.titleSoft skills and employability: Evidence from UK retailen_UK
dc.typeJournal Articleen_UK
dc.rights.embargodate2999-12-30en_UK
dc.rights.embargoreason[Hurrell_2012_Soft_skills_and_employability.pdf] The publisher does not allow this work to be made publicly available in this Repository therefore there is an embargo on the full text of the work.en_UK
dc.identifier.doi10.1177/0143831X11427589en_UK
dc.citation.jtitleEconomic and Industrial Democracyen_UK
dc.citation.issn1461-7099en_UK
dc.citation.issn0143-831Xen_UK
dc.citation.volume33en_UK
dc.citation.issue1en_UK
dc.citation.spage65en_UK
dc.citation.epage84en_UK
dc.citation.publicationstatusPublisheden_UK
dc.type.statusVoR - Version of Recorden_UK
dc.author.emails.a.hurrell@stir.ac.uken_UK
dc.contributor.affiliationUniversity of Strathclydeen_UK
dc.contributor.affiliationUniversity of Sydneyen_UK
dc.contributor.affiliationUniversity of Strathclydeen_UK
dc.contributor.affiliationSocio-Management - LEGACYen_UK
dc.contributor.affiliationUniversity of Strathclydeen_UK
dc.identifier.isiWOS:000299699800005en_UK
dc.identifier.scopusid2-s2.0-84856458786en_UK
dc.identifier.wtid745187en_UK
dcterms.dateAccepted2012-02-28en_UK
dc.date.filedepositdate2013-04-05en_UK
rioxxterms.typeJournal Article/Reviewen_UK
rioxxterms.versionVoRen_UK
local.rioxx.authorNickson, Dennis|en_UK
local.rioxx.authorWarhurst, Chris|en_UK
local.rioxx.authorCommander, Johanna|en_UK
local.rioxx.authorHurrell, Scott|en_UK
local.rioxx.authorCullen, Ann Marie|en_UK
local.rioxx.projectInternal Project|University of Stirling|https://isni.org/isni/0000000122484331en_UK
local.rioxx.freetoreaddate2999-12-30en_UK
local.rioxx.licencehttp://www.rioxx.net/licenses/under-embargo-all-rights-reserved||en_UK
local.rioxx.filenameHurrell_2012_Soft_skills_and_employability.pdfen_UK
local.rioxx.filecount1en_UK
local.rioxx.source0143-831Xen_UK
Appears in Collections:Management, Work and Organisation Journal Articles

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