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dc.contributor.authorCook, Joanne Marieen_UK
dc.contributor.authorBurchell, Jonen_UK
dc.description.abstractThis article presents a critical examination of the process of stakeholder dialogue in the Corporate Social Responsibility (CSR) field. It utilises data from a three-year research project into stakeholder dialogue processes to discuss three central themes: first, what is meant by the term ‘dialogue’, both from a theoretical perspective and from its practical application within CSR; second, the challenges of creating effective dialogue; and third, measuring and assessing the potential outcomes of dialogue. In providing a critical overview of these themes, the article examines the nature of organisational learning through stakeholder engagement and dialogue. It questions the motives behind engagement in dialogue and highlights some of the potential challenges for organisational learning posed by opting for a stakeholder dialogue approach. It argues that organisations engaging in stakeholder dialogue must have a clear understanding of the implications of undertaking a dialogue process and have a long-term perspective regarding the outcomes and learning likely to emerge from it. While stakeholder dialogue may produce significant results, it is argued, many of these may be difficult to quantify on a short-term basis.en_UK
dc.relationCook JM & Burchell J (2008) Stakeholder dialogue and organisational learning: changing relationships between companies and NGOs. Business Ethics: A European Review, 17 (1), pp. 35-46.
dc.rightsThe publisher does not allow this work to be made publicly available in this Repository. Please use the Request a Copy feature at the foot of the Repository record to request a copy directly from the author; you can only request a copy if you wish to use this work for your own research or private study.en_UK
dc.subjectSocial responsibility of business.en_UK
dc.subjectInternational business enterprisesen_UK
dc.subjectIndustrial management Moral and ethical aspectsen_UK
dc.titleStakeholder dialogue and organisational learning: changing relationships between companies and NGOsen_UK
dc.typeJournal Articleen_UK
dc.rights.embargoreason[Beer 2008.pdf] The publisher does not allow this work to be made publicly available in this Repository therefore there is an embargo on the full text of the work.en_UK
dc.citation.jtitleBusiness Ethics: A European Reviewen_UK
dc.type.statusVoR - Version of Recorden_UK
dc.contributor.affiliationSocio-Management - LEGACYen_UK
dc.contributor.affiliationUniversity of Sheffielden_UK
rioxxterms.typeJournal Article/Reviewen_UK
local.rioxx.authorCook, Joanne Marie|en_UK
local.rioxx.authorBurchell, Jon|en_UK
local.rioxx.projectInternal Project|University of Stirling|
local.rioxx.filenameBeer 2008.pdfen_UK
Appears in Collections:Management, Work and Organisation Journal Articles

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