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dc.contributor.authorBowers, John-
dc.contributor.authorLyons, Bob-
dc.contributor.authorMould, Gillian-
dc.contributor.authorSymonds, Tom-
dc.description.abstractWhen health service managers in Nottingham planned to move much of their outpatient activity to a proposed Diagnosis and Treatment Centre (DTC) they welcomed the opportunity to re-design the delivery of these services in a new setting. However, the lack of accessible, detailed information about outpatients' resource requirements posed an initial problem. Numerous, separate information systems offered diverse data: these were validated and assimilated into a single model of outpatient requirements. Discussions with staff and examples of innovative practice in other hospitals were investigated to develop an understanding of the implications of re-design for resources and capacity planning. The result was a high level outpatient planning model which could estimate the outpatients' requirements for related services such as radiology, therapies, pathology, endoscopy, cardiology tests, pharmacy and even patient transport. The model was developed as a decision support tool for managers examining a range of options for the Diagnosis and Treatment Centre allowing them to explore the effects of assumptions about future demand and changing practice in the delivery of healthcare.en_UK
dc.publisherSpringer Verlag-
dc.relationBowers J, Lyons B, Mould G & Symonds T (2005) Modelling outpatient capacity for a diagnosis and treatment centre, Health Care Management Science, 8 (3), pp. 205-211.-
dc.rightsThe publisher does not allow this work to be made publicly available in this Repository. Please use the Request a Copy feature at the foot of the Repository record to request a copy directly from the author. You can only request a copy if you wish to use this work for your own research or private study.-
dc.subjectoutpatient, diagnosis and treatment centresen_UK
dc.subjectcapacity planningen_UK
dc.subjectservice re-designen_UK
dc.subjectpatient pathwaysen_UK
dc.titleModelling outpatient capacity for a diagnosis and treatment centreen_UK
dc.typeJournal Articleen_UK
dc.rights.embargoreasonThe publisher does not allow this work to be made publicly available in this Repository therefore there is an embargo on the full text of the work.-
dc.citation.jtitleHealth Care Management Science-
dc.type.statusPublisher version (final published refereed version)-
dc.contributor.affiliationPeople Centred Healthcare Management-
dc.contributor.affiliationUniversity of Stirling-
dc.contributor.affiliationManagement Work and Organisation-
dc.contributor.affiliationNottingham University Hospitals NHS Trust-
Appears in Collections:Management, Work and Organisation Journal Articles

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