How do you fear? Examining expatriates' perception of danger and its consequences

Abstract

Purpose The purpose of this paper is to investigate the differing perceptions of fear of expatriates operating in terror-exposed Nairobi and the high-crime environment of Johannesburg and its impact on stress and well-being. It illustrates how expatriates cope with the challenges associated with these two regions. Design/methodology/approach Following an interpretative and inductive research approach, qualitative content analyses were conducted using evidence from in-depth interviews with 12 expatriates in senior management or officer positions within a large global organisation, with respondents based in South Africa and Kenya. Findings Data suggest that expatriates in the more terrorism-exposed context perceive fear less strongly than expatriates in environments categorised by high degrees of conventional crime. Fear seems to relate to physical well-being via restricted freedom of movement, but there is little evidence that fear affects mental well-being. The study finds that respondents in terror-exposed Nairobi tend to engage more in avoidance-oriented coping strategies, whereas their counterparts in the high-crime environment of Johannesburg predominantly rely on problem-focused coping. Practical implications The qualitative design allows practitioners to better understand expatriates’ perceptions of fear, its consequences for stress, and well-being and potential coping strategies expatriates employ. It discusses a set of practical recommendations focussing on the deployment of expatriates assigned to dangerous locations. Originality/value This study develops a distinction between terror and conventional crime and contributes with practical insights for assignments into dangerous work environments. The geographic lens of the study provides an in-depth look at expatriation challenges in an arguably neglected regional context.