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http://hdl.handle.net/1893/10831| Appears in Collections: | Management, Work and Organisation Journal Articles |
| Peer Review Status: | Refereed |
| Title: | The consultants' offensive: reengineering - from fad to technique |
| Author(s): | Fincham, Robin Evans, Mark |
| Contact Email: | robin.fincham@stir.ac.uk |
| Issue Date: | Mar-1999 |
| Date Deposited: | 6-Feb-2013 |
| Citation: | Fincham R & Evans M (1999) The consultants' offensive: reengineering - from fad to technique. New Technology, Work and Employment, 14 (1), pp. 32-44. https://doi.org/10.1111/1468-005X.00051 |
| Abstract: | Business process reengineering has tended to be seen as a management fashion and the brainchild of the gurus who popularised it. Yet this overlooks the role of consultants in the spread of BPR and the system itself as a specific technique of change management. In fact BPR played a significant role in the push for new business in management consultancy and has become integral to an armoury of consultant tools. This article explores reengineering as a consultancy solution in the context of the external expert's distinctive claims on knowledge, and argues that this approach reveals new insights into both reengineering and the consultancy process. |
| DOI Link: | 10.1111/1468-005X.00051 |
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|---|---|---|---|---|
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