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Appears in Collections:Management, Work and Organisation Journal Articles
Peer Review Status: Refereed
Title: Adventure and Ecotourism Safety in Queensland: Operator experiences and practice
Author(s): Bentley, Tim A
Cater, Carl
Page, Stephen
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Keywords: adventure tourism
eco tourism
tourism safety
tourism injury
safety management
risk management
Issue Date: Oct-2010
Citation: Bentley TA, Cater C & Page S (2010) Adventure and Ecotourism Safety in Queensland: Operator experiences and practice, Tourism Management, 31 (5), pp. 563-571.
Abstract: This study identifies the client injury experience and safety management practices of Queensland adventure and ecotourism operators, and to compare these findings with those from recent New Zealand surveys. The effectiveness of an on-line survey for collecting safety information from operators is evaluated in relation to the future development of an industry safety monitoring system. Some 60 adventure and ecotourism operators were surveyed, while in-depth interviews were conducted with four further Queensland operators. Survey findings indicated a relatively low-level of reported incidents, with slips, trips and falls the most common incident type. Risk factors identified by operators related most frequently to adverse and changeable weather conditions and client skills and behavior, and a notable proportion of operators reported that they did not apply important safety management practices. A model of injury control is presented to assist operators in their risk management practice.
DOI Link:
Rights: Published in Tourism Management by Elsevier.

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