Personalisation in racially minoritised groups within UK adult social care: a systematic review

Abstract

Although evidence shows that personalisation improves access to health and social care for UK’s racially minoritised groups, research suggests that uptake is low due to racism, discrimination and negative experiences with mainstream services. A systematic literature review of 45 articles found that racially minoritised individuals choose personalisation for greater control and choice over their care but face systemic barriers, including a complicated adult social care system that fails to respond to cultural and linguistic values. Recommendations to improve uptake include involving racially minoritised communities in service planning, attracting a diverse workforce, tackling racism and discrimination, bridging the information gap, and funding racially minoritised community organisations.