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Appears in Collections:Faculty of Social Sciences Journal Articles
Peer Review Status: Refereed
Title: A new era of social policy integration? Looking at the case of health, social care and housing
Author(s): McCall, Vikki
Hoyle, Louise
Gunasinghe, Saminda
O’Connor, Siobhan
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Keywords: integration
street-level bureaucracy
housing practice
Issue Date: 15-Sep-2020
Date Deposited: 3-Aug-2020
Citation: McCall V, Hoyle L, Gunasinghe S & O’Connor S (2020) A new era of social policy integration? Looking at the case of health, social care and housing. Journal of Social Policy.
Abstract: Service integration is a global trend aiming to create partnerships, cost-effectiveness and joined-up working across public and third sector services to support an ageing population. However, social policy research suggests that the policy making process behind integration and implementation is complex, contradictory and full of tension. This paper explores social policy integration at the ground-level of services in the health and housing sector within a new integrated model for housing for older people. The paper applies a critical Lipskian approach to show the housing can promote integration for both users and wider stakeholders. Front-line workers were central to service integration, often working to integration principles despite policy changes and uncertainty. Challenges of social policy integration include the gaps between policy and practice and the developing nature of interaction at the ground-level – most notable the role of technology. Technology and digital health platforms could enhance service user and practitioner interactions at the ground-level. The paper calls for renewed focus on policy processes in relation to service integration and consideration of new forms of service user, practitioner and policy maker interaction.
DOI Link: 10.1017/s0047279420000525
Rights: This article has been published in a revised form in Journal of Social Policy This version is published under a Creative Commons CC-BY-NC-ND. No commercial re-distribution or re-use allowed. Derivative works cannot be distributed. © Cambridge University Press 2020.
Notes: Output Status: Forthcoming/Available Online
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