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Appears in Collections:Faculty of Health Sciences and Sport Journal Articles
Peer Review Status: Refereed
Title: A stakeholder approach to performance management in Botswana National sport organisations
Author(s): Kasale, Lobone Lloyd
Winand, Mathieu
Morrow, Stephen
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Keywords: Performance management practices
National Sport Organizations
influence strategies
stakeholder salience
Issue Date: 2019
Citation: Kasale LL, Winand M & Morrow S (2019) A stakeholder approach to performance management in Botswana National sport organisations. Managing Sport and Leisure, 24 (4), pp. 226-243.
Abstract: Rationale: Performance management is important to National Sport Organisations as it ensures their transparency and accountability to stakeholders. However, how stakeholders influence the use of performance management systems by National Sport Organisations is still not clear. This study investigates how different stakeholders influence the implementation of performance management among National Sport Organisations. Approach: The study was conducted in Botswana, a Southern Africa country, where semi structured interviews and focus groups were used to collect data from 14 National Sport Organisations and 10 stakeholder groups. Findings: The results revealed that different stakeholders used influence strategies directly and indirectly to affect different performance management stages. Practical implications: This study informs sport managers on how stakeholders use influence strategies on performance management processes, thereby helping them to manage and improve stakeholder relationships. Research contribution: The study contributes to sport management literature and proposes avenues for further research.implement performance management practices that include goal and objective setting, processes and activities, performance measurement, feedback and feedforward. By adopting and implementing these practices, individuals within and outside National Sport Organizations create and maintain performance management as an institutional arrangement. Knowing how performance management practices emerge among National Sport Organizations can help sport managers to effectively implement the practice ensuring the efficiency of their processes and the satisfaction of their stakeholders.
DOI Link: 10.1080/23750472.2019.1612269
Rights: This item has been embargoed for a period. During the embargo please use the Request a Copy feature at the foot of the Repository record to request a copy directly from the author. You can only request a copy if you wish to use this work for your own research or private study. This is an Accepted Manuscript of an article published by Taylor & Francis Group in Managing Sport and Leisure on 02 May 2019, available online:

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