Please use this identifier to cite or link to this item: http://hdl.handle.net/1893/29289
Appears in Collections:Communications, Media and Culture Journal Articles
Peer Review Status: Refereed
Title: Isolated, overwhelmed, and worried: Young first-time mothers asking for information and support online
Author(s): Ruthven, Ian
Buchanan, Steven
Jardine, Cara
Contact Email: s.j.buchanan@stir.ac.uk
Issue Date: Sep-2018
Date Deposited: 4-Apr-2019
Citation: Ruthven I, Buchanan S & Jardine C (2018) Isolated, overwhelmed, and worried: Young first-time mothers asking for information and support online. Journal of the Association for Information Science and Technology, 69 (9), pp. 1073-1083. https://doi.org/10.1002/asi.24037
Abstract: This study investigates the emotional content of 174 posts from 162 posters to online forums made by young (age 14–21) first‐time mothers to understand what emotions are expressed in these posts and how these emotions interact with the types of posts and the indicators of Information Poverty within the posts. Using textual analyses we provide a classification of emotions within posts across three main themes of interaction emotions, response emotions, and preoccupation emotions and show that many requests for information by young first‐time mothers are motivated by negative emotions. This has implications for how moderators of online news groups respond to online request for help and for understanding how to support vulnerable young parents.
DOI Link: 10.1002/asi.24037
Rights: This item has been embargoed for a period. During the embargo please use the Request a Copy feature at the foot of the Repository record to request a copy directly from the author. You can only request a copy if you wish to use this work for your own research or private study. This is the peer reviewed version of the following article: Ruthven, I. , Buchanan, S. and Jardine, C. (2018), Isolated, overwhelmed, and worried: Young first‐time mothers asking for information and support online. Journal of the Association for Information Science and Technology, 69: 1073-1083, which has been published in final form at https://doi.org/10.1002/asi.24037. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for self-archiving.

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