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dc.contributor.authorAlhusein, Nouren_UK
dc.contributor.authorKillick, Kirstyen_UK
dc.contributor.authorMacaden, Leahen_UK
dc.contributor.authorSmith, Annettaen_UK
dc.contributor.authorStoddart, Kathleenen_UK
dc.contributor.authorTaylor, Andreaen_UK
dc.contributor.authorKroll, Thiloen_UK
dc.contributor.authorWatson, Margaret Cen_UK
dc.description.abstractBackground In most developed countries there is an increasing ageing population living in the community with long-term conditions and sensory impairment (sight; hearing; dual impairment). Community pharmacy personnel are key providers of pharmaceutical care to this patient population. Objective This study explored community pharmacy personnel's experiences with providing pharmaceutical care for older people with sensory impairment. Methods Semi-structured telephone interviews were conducted with community pharmacy personnel across Scotland between 2015 and 2016. Results Thirty interviews were completed with community pharmacists (n = 17) and other pharmacy personnel (n = 13). Two overarching themes emerged: safety and communication. Interviewees reported patients' reluctance to disclose their impairment “patients are very good at hiding it” and had considerable safety concerns “it's a fear that they're going to take too much … accidentally taking the same medicine twice”. Difficulties in communication were cited “no matter what you do or how you label things, leaflets and telling people, things can go wrong”. Additionally, interviewees identified training needs to increase their disability awareness and to identify strategies to provide safe and reliable pharmaceutical care to this vulnerable group “We don't specifically have anything in place to deal with anyone with impairments of that kind”. Conclusions This is the first in-depth exploration of providing pharmaceutical care to older people with sensory impairment from the perspective of community pharmacy personnel. Strategies are needed to encourage older people to disclose their sensory impairment. Education and training are also needed to optimise the provision of pharmaceutical care to this vulnerable population.en_UK
dc.relationAlhusein N, Killick K, Macaden L, Smith A, Stoddart K, Taylor A, Kroll T & Watson MC (2018) "We're really not ready for this": A Qualitative Exploration of Community Pharmacy Personnel's Perspectives on the Pharmaceutical Care of Older People with Sensory Impairment (Forthcoming/Available Online). Disability and Health Journal.
dc.rights© 2018 The Author(s). Published by Elsevier Inc. This is an open access article under the CC BY-NC-ND license (
dc.subjectPharmaceutical servicesen_UK
dc.subjectVisual impairmenten_UK
dc.subjectHearing impairmenten_UK
dc.subjectCommunity pharmaciesen_UK
dc.subjectHealth services for the ageden_UK
dc.title"We're really not ready for this": A Qualitative Exploration of Community Pharmacy Personnel's Perspectives on the Pharmaceutical Care of Older People with Sensory Impairment (Forthcoming/Available Online)en_UK
dc.typeJournal Articleen_UK
dc.citation.jtitleDisability and Health Journalen_UK
dc.type.statusVoR - Version of Recorden_UK
dc.contributor.funderChief Scientist Officeen_UK
dc.contributor.affiliationUniversity of Bathen_UK
dc.contributor.affiliationUniversity of the Highlands and Islandsen_UK
dc.contributor.affiliationUniversity of the Highlands and Islandsen_UK
dc.contributor.affiliationHealth Sciences Stirlingen_UK
dc.contributor.affiliationUniversity of Bathen_UK
dc.contributor.affiliationUniversity College Dublin (UCD)en_UK
dc.contributor.affiliationUniversity of Bathen_UK
dc.description.refREF Compliant by Deposit in Stirling's Repositoryen_UK
dc.relation.funderprojectSensory Impairment and Pharmaceutical Care: What are the needs of older people receiving polypharmacy?en_UK
dc.relation.funderrefCSO CZH/4/1113en_UK
Appears in Collections:Faculty of Health Sciences and Sport Journal Articles

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