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Title: Goals and Conflicts in Telephony
Author(s): Turner, Kenneth J
Campbell, Gavin A
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Editor(s): Nakamura, Masahide
Reiff-Marganiec, Stephan
Citation: Turner KJ & Campbell GA (2009) Goals and Conflicts in Telephony. In: Nakamura M & Reiff-Marganiec S (eds.) Feature Interactions in Software and Communication Systems X. Proceedings of the International Workshop on Feature Interactions. Amsterdam: IOS Press, pp. 3-18.;
Keywords: Call Control
Goal Conflict
Goal Refinement
Policy-Based Management
System design
Management information systems
Management information systems
Issue Date: 2009
Date Deposited: 8-Mar-2011
Series/Report no.: Proceedings of the International Workshop on Feature Interactions
Abstract: Goals are abstract, user-oriented objectives for how a system should behave. To be made operational, they are refined into lower-level policies that are executed dynamically. It is explained how previous work on policy-based management has been enhanced with a separate goal system that allows goals to be specified, analysed, refined, and achieved. It is shown how conflicts can arise at several levels among goals, and how these conflicts are detected and handled. Although the approach is general, it is illustrated through an application to Internet telephony.
Rights: The publisher does not allow this work to be made publicly available in this Repository. Please use the Request a Copy feature at the foot of the Repository record to request a copy directly from the author; you can only request a copy if you wish to use this work for your own research or private study.
DOI Link: 10.3233/978-1-60750-014-8-3
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