Please use this identifier to cite or link to this item: http://hdl.handle.net/1893/26873
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dc.contributor.authorZamir, Sonamen_UK
dc.contributor.authorHennessy, Catherineen_UK
dc.contributor.authorTaylor, Adrianen_UK
dc.contributor.authorJones, Ray Ben_UK
dc.date.accessioned2018-04-06T22:18:32Z-
dc.date.available2018-04-06T22:18:32Z-
dc.date.issued2018-03-02en_UK
dc.identifier.other62en_UK
dc.identifier.urihttp://hdl.handle.net/1893/26873-
dc.description.abstractBackground  Older people in care may be lonely with insufficient contact if families are unable to visit. Face-to-face contact through video-calls may help reduce loneliness, but little is known about the processes of engaging people in care environments in using video-calls. We aimed to identify the barriers to and facilitators of implementing video-calls for older people in care environments.  Methods  A collaborative action research (CAR) approach was taken to implement a video-call intervention in care environments. We undertook five steps of recruitment, planning, implementation, reflection and re-evaluation, in seven care homes and one hospital in the UK. The video-call intervention ‘Skype on Wheels’ (SoW) comprised a wheeled device that could hold an iPad and handset, and used Skype to provide a free video-call service. Care staff were collaborators who implemented the intervention within the care-setting by agreeing the intervention, recruiting older people and their family, and setting up video-calls. Field notes and reflective diaries on observations and conversations with staff, older people and family were maintained over 15 months, and analysed using thematic analysis.  Results  Four care homes implemented the intervention. Eight older people with their respective social contacts made use of video-calls. Older people were able to use SoW with assistance from staff, and enjoyed the use of video-calls to stay better connected with family. However five barriers towards implementation included staff turnover, risk averseness, the SoW design, lack of family commitment and staff attitudes regarding technology.  Conclusions  The SoW intervention, or something similar, could aid older people to stay better connected with their families in care environments, but if implemented as part of a rigorous evaluation, then co-production of the intervention at each recruitment site may be needed to overcome barriers and maximise engagement.en_UK
dc.language.isoenen_UK
dc.publisherBioMed Centralen_UK
dc.relationZamir S, Hennessy C, Taylor A & Jones RB (2018) Video-calls to reduce loneliness and social isolation within care environments for older people: an implementation study using collaborative action research. BMC Geriatrics, 18 (1), Art. No.: 62. https://doi.org/10.1186/s12877-018-0746-yen_UK
dc.rights© The Author(s). 2018 This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated.en_UK
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/en_UK
dc.subjectSkypeen_UK
dc.subjectVideo-callsen_UK
dc.subjectInterventionen_UK
dc.subjectCollaborativeen_UK
dc.subjectActionen_UK
dc.subjectResearchen_UK
dc.subjectElderly lonelinessen_UK
dc.subjectIsolationen_UK
dc.subjectCare-settingsen_UK
dc.titleVideo-calls to reduce loneliness and social isolation within care environments for older people: an implementation study using collaborative action researchen_UK
dc.typeJournal Articleen_UK
dc.identifier.doi10.1186/s12877-018-0746-yen_UK
dc.identifier.pmid29499659en_UK
dc.citation.jtitleBMC Geriatricsen_UK
dc.citation.issn1471-2318en_UK
dc.citation.volume18en_UK
dc.citation.issue1en_UK
dc.citation.publicationstatusPublisheden_UK
dc.citation.peerreviewedRefereeden_UK
dc.type.statusVoR - Version of Recorden_UK
dc.citation.date02/03/2018en_UK
dc.contributor.affiliationUniversity of Plymouthen_UK
dc.contributor.affiliationFaculty of Social Sciencesen_UK
dc.contributor.affiliationUniversity of Plymouthen_UK
dc.contributor.affiliationUniversity of Plymouthen_UK
dc.identifier.isiWOS:000427071300001en_UK
dc.identifier.scopusid2-s2.0-85042877274en_UK
dc.identifier.wtid494916en_UK
dc.contributor.orcid0000-0002-8905-1343en_UK
dc.date.accepted2018-02-14en_UK
dcterms.dateAccepted2018-02-14en_UK
dc.date.filedepositdate2018-03-27en_UK
rioxxterms.apcnot requireden_UK
rioxxterms.typeJournal Article/Reviewen_UK
rioxxterms.versionVoRen_UK
local.rioxx.authorZamir, Sonam|en_UK
local.rioxx.authorHennessy, Catherine|0000-0002-8905-1343en_UK
local.rioxx.authorTaylor, Adrian|en_UK
local.rioxx.authorJones, Ray B|en_UK
local.rioxx.projectInternal Project|University of Stirling|https://isni.org/isni/0000000122484331en_UK
local.rioxx.freetoreaddate2018-03-27en_UK
local.rioxx.licencehttp://creativecommons.org/licenses/by/4.0/|2018-03-27|en_UK
local.rioxx.filenameVideo-calls to reduce loneliness and social isolation.pdfen_UK
local.rioxx.filecount1en_UK
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