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Appears in Collections:Faculty of Social Sciences Journal Articles
Peer Review Status: Refereed
Title: Exploring communication between social workers, children and young people
Author(s): Winter, Karen
Cree, Viv
Hallett, Sophie
Hadfield, Mark
Ruch, Gillian
Morrison, Fiona
Holland, Sally
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Keywords: Social workers
children and families
Issue Date: 1-Jul-2017
Citation: Winter K, Cree V, Hallett S, Hadfield M, Ruch G, Morrison F & Holland S (2017) Exploring communication between social workers, children and young people, British Journal of Social Work, 47 (5), pp. 1427-1444.
Abstract: A key issue for the social work profession concerns the nature, quality and content of communicative encounters with children and families. This article introduces some findings from a project funded by the Economic and Social Research Council (ESRC) that took place across the UK between 2013 and 2015, which explored how social workers communicate with children in their everyday practice. The Talking and Listening to Children (TLC) project had three phases: the first was ethnographic, involving observations of social workers in their workplace and during visits; the second used videostimulated recall with a small number of children and their social workers; and the third developed online materials to support social workers. This paper discusses findings from the first phase. It highlights a diverse picture regarding the context and content of communicative processes; it is argued that attention to contextual issues is as important as focusing on individual practitioners' behaviours and outlines a model for so doing. © The Author 2016. Published by Oxford University Press on behalf of The British Association of Social Workers. All rights reserved.
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Rights: This item has been embargoed for a period. During the embargo please use the Request a Copy feature at the foot of the Repository record to request a copy directly from the author. You can only request a copy if you wish to use this work for your own research or private study. This is a pre-copyedited, author-produced PDF of an article accepted for publication in The British Journal of Social Work following peer review. The version of record Karen Winter, Viviene Cree, Sophie Hallett, Mark Hadfield, Gillian Ruch, Fiona Morrison, Sally Holland; Exploring Communication between Social Workers, Children and Young People, The British Journal of Social Work, Volume 47, Issue 5, 1 July 2017, Pages 1427–1444 is available online at:

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