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dc.contributor.authorLovatt, Melanieen_UK
dc.contributor.authorNanton, Veronicaen_UK
dc.contributor.authorRoberts, Julieen_UK
dc.contributor.authorIngleton, Christineen_UK
dc.contributor.authorNoble, Billen_UK
dc.contributor.authorPitt, Elizabethen_UK
dc.contributor.authorSeers, Kateen_UK
dc.contributor.authorMunday, Danielen_UK
dc.description.abstractBackground  While previous research has suggested that health care assistants supporting palliative care work in the community regard the provision of emotional labour as a key aspect of their role, little research has explored the experiences of family carers who are the recipients of such support.  Objective  To explore the emotional labour undertaken by health care assistants working in community palliative care from the perspectives of both health care assistants and bereaved family carers.  Design  We conducted a qualitative interview study in 2011-2012 with bereaved family carers of cancer patients who had received the services of health care assistants in the community, and health care assistants who provided community palliative care services. Transcripts were coded and analysed for emergent themes using a constant comparative technique.  Settings  Three different research sites in the United Kingdom, all providing community palliative care.  Participants and methods  Semi-structured interviews were conducted with 33 bereaved family carers and eight health care assistants.  Results  Health care assistants view one of their key roles as providing emotional support to patients and their family carers, and family carers recognise and value this emotional support. Emotional support by health care assistants was demonstrated in three main ways: the relationships which health care assistants developed and maintained on the professional-personal boundary; the ability of health care assistants to negotiate clinical/domestic boundaries in the home; the ways in which health care assistants and family carers worked together to enable the patient to die at home.  Conclusion t Trough their emotional labour, health care assistants perform an important role in community palliative care which is greatly valued by family carers. While recent reports have highlighted potential dangers in the ambiguity of their role, any attempts to clarify the ?boundaries? of the health care assistant role should acknowledge the advantages health care assistants can bring in bridging potential gaps between healthcare professionals and family carers.en_UK
dc.relationLovatt M, Nanton V, Roberts J, Ingleton C, Noble B, Pitt E, Seers K & Munday D (2015) The provision of emotional labour by health care assistants caring for dying cancer patients in the community: a qualitative study into the experiences of health care assistants and bereaved carers. International Journal of Nursing Studies, 52 (1), pp. 271-279.
dc.rightsThe publisher does not allow this work to be made publicly available in this Repository. Please use the Request a Copy feature at the foot of the Repository record to request a copy directly from the author. You can only request a copy if you wish to use this work for your own research or private study.en_UK
dc.subjectfamily carersen_UK
dc.subjectcommunity careen_UK
dc.subjectemotional labouren_UK
dc.subjecthealth care assistantsen_UK
dc.subjectpalliative careen_UK
dc.subjectqualitative researchen_UK
dc.titleThe provision of emotional labour by health care assistants caring for dying cancer patients in the community: a qualitative study into the experiences of health care assistants and bereaved carersen_UK
dc.typeJournal Articleen_UK
dc.rights.embargoreason[Lovatt-etal-IJNS-2015.pdf] The publisher does not allow this work to be made publicly available in this Repository therefore there is an embargo on the full text of the work.en_UK
dc.citation.jtitleInternational Journal of Nursing Studiesen_UK
dc.type.statusVoR - Version of Recorden_UK
dc.contributor.affiliationSociology, Social Policy & Criminologyen_UK
dc.contributor.affiliationUniversity of Warwicken_UK
dc.contributor.affiliationUniversity of Nottinghamen_UK
dc.contributor.affiliationUniversity of Sheffielden_UK
dc.contributor.affiliationUniversity of Sheffielden_UK
dc.contributor.affiliationCoventry and Warwickshire Partnership NHS Trusten_UK
dc.contributor.affiliationUniversity of Warwicken_UK
dc.contributor.affiliationUniversity of Warwicken_UK
rioxxterms.apcnot requireden_UK
rioxxterms.typeJournal Article/Reviewen_UK
local.rioxx.authorLovatt, Melanie|0000-0002-0185-6199en_UK
local.rioxx.authorNanton, Veronica|en_UK
local.rioxx.authorRoberts, Julie|en_UK
local.rioxx.authorIngleton, Christine|en_UK
local.rioxx.authorNoble, Bill|en_UK
local.rioxx.authorPitt, Elizabeth|en_UK
local.rioxx.authorSeers, Kate|en_UK
local.rioxx.authorMunday, Daniel|en_UK
local.rioxx.projectInternal Project|University of Stirling|
Appears in Collections:Faculty of Social Sciences Journal Articles

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