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dc.contributor.authorMcCluskey, Steven-
dc.contributor.authorHeywood, Susie-
dc.contributor.authorFitzgerald, Niamh-
dc.description.abstractThe ability to communicate clearly and form effective, productive relationships is essential for the provision of high quality person-centred care and are therefore required skills and behaviours for practitioners in all areas of healthcare. Person-centred care involves placing the patient and their experiences at the heart of care (Coulter et al., 2009) and is one of the quality ambitions of the Healthcare Quality Strategy for NHS Scotland (Scottish Government, 2010).en_UK
dc.publisherCreate Consultancy-
dc.relationMcCluskey S, Heywood S & Fitzgerald N (2011) How healthcare professionals in Scotland develop their communication skills, attitudes and behaviours. NHS Education for Scotland. Create Consultancy.-
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dc.titleHow healthcare professionals in Scotland develop their communication skills, attitudes and behavioursen_UK
dc.typeResearch Reporten_UK
dc.type.statusPublisher version-
dc.contributor.affiliationCreate Consultancy Ltd-
dc.contributor.affiliationRobert Gordon University-
dc.contributor.affiliationInstitute for Social Marketing-
Appears in Collections:Faculty of Health Sciences and Sport Research Reports

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