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Appears in Collections:Management, Work and Organisation Journal Articles
Peer Review Status: Refereed
Title: Filling knowledge gaps: knowledge sharing across inter-firm boundaries and occupational communities
Author(s): Haider, Sajjad
Mariotti, Francesca
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Keywords: knowledge sharing
boundary objects
Issue Date: 2010
Citation: Haider S & Mariotti F (2010) Filling knowledge gaps: knowledge sharing across inter-firm boundaries and occupational communities, International Journal of Knowledge Management Studies, 4 (1), pp. 1-17.
Abstract: This paper explores the micro-level processes of interaction across organisational boundaries and occupational communities. Based on a retrospective processual analysis, this study shows that in filling knowledge gaps, organisations put in place a series of knowledge mechanisms, which lead them to socially interact with their alliance partners. Both the deployment of existing knowledge and the creation of new knowledge are based on processes of interaction, which derive from the interplay between alliance actors. It is suggested that through both social interaction and the use of boundary objects, individuals are able to communicate, engage in problem-solving activities and share their ideas to fill knowledge gaps.
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