|Appears in Collections:||Management, Work and Organisation Journal Articles|
|Peer Review Status:||Refereed|
|Title:||The consultants' offensive: reengineering - from fad to technique|
|Citation:||Fincham R & Evans M (1999) The consultants' offensive: reengineering - from fad to technique. New Technology, Work and Employment, 14 (1), pp. 32-44. https://doi.org/10.1111/1468-005X.00051|
|Abstract:||Business process reengineering has tended to be seen as a management fashion and the brainchild of the gurus who popularised it. Yet this overlooks the role of consultants in the spread of BPR and the system itself as a specific technique of change management. In fact BPR played a significant role in the push for new business in management consultancy and has become integral to an armoury of consultant tools. This article explores reengineering as a consultancy solution in the context of the external expert's distinctive claims on knowledge, and argues that this approach reveals new insights into both reengineering and the consultancy process.|
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