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10.1080/0267257X.2022.2078861
Locked-in: the dangers of health service captivity and cessation for older adults and their carers during COVID-19
Carolyn Wilson-Nash
Routledge
Journal of Marketing Management, 2022. doi:10.1080/0267257X.2022.2078861
Transformative service mediator
service captivity
service cessation
healthcare
consumers experiencing vulnerability
older adults
en
Journal
Journal of Marketing Management
© 2022 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.
0267-257X
1472-1376
38
17-18
1958
1982
10.1080/0267257X.2022.2078861
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