Please use this identifier to cite or link to this item: http://hdl.handle.net/1893/973
Appears in Collections:Management, Work and Organisation Journal Articles
Peer Review Status: Refereed
Title: 'The machine should fit the work': Organisation and Method and British approaches to new technology in business
Authors: Guerriero, Wilson Robbie
Contact Email: rgw1@stir.ac.uk
Keywords: computerization
history
information resources management
‘Organisation and Method’
United Kingdom
Issue Date: Dec-2008
Publisher: Taylor & Francis
Citation: Guerriero Wilson R (2008) 'The machine should fit the work': Organisation and Method and British approaches to new technology in business, History and Technology, 24 (4), pp. 321-333.
Abstract: ‘Organisation and Method’ (O&M) was a discipline promoted in Britain in the first half of the twentieth century as a way of improving the efficiency of administrative enterprises. O&M practitioners were influential actors in the implementation of various information technologies in British businesses. When computers became the new technology, their introduction was seen as a natural adjunct to O&M work. The O&M practitioners understood the connections between the individual tasks to be done, the final outcome desired, and the technologies available. The practice of organizational ‘insiders’ acting as the dedicated mediators of technological introduction resulted in some remarkable successes in computer introduction in Britain in those years. Eventually the O&M approach would be superseded by purely technical experts, arguably to the detriment of user satisfaction.
Type: Journal Article
URI: http://hdl.handle.net/1893/973
DOI Link: http://dx.doi.org/10.1080/07341510802044702
Rights: The publisher does not allow this work to be made publicly available in this Repository. Please use the Request a Copy feature at the foot of the Repository record to request a copy directly from the author; you can only request a copy if you wish to use this work for your own research or private study.
Affiliation: Management Work and Organisation

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