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http://hdl.handle.net/1893/37620| Appears in Collections: | Faculty of Health Sciences and Sport Journal Articles |
| Peer Review Status: | Refereed |
| Title: | Transforming healthcare delivery with conversational AI platforms |
| Author(s): | Mahajan, Arjun Powell, Dylan |
| Contact Email: | dylan.powell@stir.ac.uk |
| Issue Date: | 30-Sep-2025 |
| Date Deposited: | 28-Nov-2025 |
| Citation: | Mahajan A & Powell D (2025) Transforming healthcare delivery with conversational AI platforms. <i>npj Digital Medicine</i>, 8, Art. No.: 581. https://doi.org/10.1038/s41746-025-01968-6 |
| Abstract: | Healthcare communication faces unprecedented challenges as the healthcare workforce is increasingly faced with increased administrative burdens and reduced time with patients. Conversational agents powered by generative AI may offer a potential solution by collecting information, answering questions, documenting encounters, and supporting clinical decision-making through fluid, contextual dialogue. However, realizing their potential requires rigorous validation, careful implementation, and a strong commitment to safety, equity, and preserving human-centered care. |
| DOI Link: | 10.1038/s41746-025-01968-6 |
| Rights: | This article is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License, which permits any non-commercial use, sharing, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if you modified the licensed material. You do not have permission under this licence to share adapted material derived from this article or parts of it. The images or other third party material in this article are included in the article’s Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by-nc-nd/4.0/. |
| Licence URL(s): | http://creativecommons.org/licenses/by-nc-nd/4.0/ |
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| File | Description | Size | Format | |
|---|---|---|---|---|
| s41746-025-01968-6.pdf | Fulltext - Published Version | 1.47 MB | Adobe PDF | View/Open |
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