Please use this identifier to cite or link to this item: http://hdl.handle.net/1893/26171
Appears in Collections:Faculty of Health Sciences and Sport Book Chapters and Sections
Title: Sources of support for employees in sport organizations
Author(s): Woo, Boyun
Rocha, Claudio M
Contact Email: claudio.rocha@stir.ac.uk
Editor(s): Robinson, L
Chelladurai, P
Bodet, G
Downward, P
Citation: Woo B & Rocha CM (2011) Sources of support for employees in sport organizations. In: Robinson L, Chelladurai P, Bodet G & Downward P (eds.) Routledge Handbook of Sport Management. Routledge International Handbooks. Abingdon: Routledge, pp. 178-192. https://www.routledge.com/Routledge-Handbook-of-Sport-Management/Robinson-Chelladurai-Bodet-Downward/p/book/9780415587884
Issue Date: 2011
Date Deposited: 30-Oct-2017
Series/Report no.: Routledge International Handbooks
Abstract: First paragraph: What makes an organization successful? One would agree that employees of the organization play a key role in the success of overall organization since employees’ positive work attitudes and behaviors are essential to maintaining an organization. This may be particularly true for organizations that provide service. As a matter of fact, service organizations greatly rely their performance on employees because the employees are the ones who have direct contact with the customers and influence shaping the image of the organization in consumers’ mind. Since many sport organizations deal with service, keeping positive employees’ work attitudes and behaviors is essential for them.
Rights: This is an Accepted Manuscript of a book chapter published by Taylor & Francis Group in Robinson L, Packianathan C, Bodet G, Downward P (eds.) Routledge Handbook of Sport Management, on 20 Dec 2011, available online: https://www.routledge.com/Routledge-Handbook-of-Sport-Management/Robinson-Chelladurai-Bodet-Downward/p/book/9780415587884
URL: https://www.routledge.com/Routledge-Handbook-of-Sport-Management/Robinson-Chelladurai-Bodet-Downward/p/book/9780415587884

Files in This Item:
File Description SizeFormat 
Sources of Support4.pdfFulltext - Accepted Version221.31 kBAdobe PDFView/Open



This item is protected by original copyright



Items in the Repository are protected by copyright, with all rights reserved, unless otherwise indicated.

The metadata of the records in the Repository are available under the CC0 public domain dedication: No Rights Reserved https://creativecommons.org/publicdomain/zero/1.0/

If you believe that any material held in STORRE infringes copyright, please contact library@stir.ac.uk providing details and we will remove the Work from public display in STORRE and investigate your claim.