Please use this identifier to cite or link to this item: http://hdl.handle.net/1893/2566
Appears in Collections:Faculty of Health Sciences and Sport Journal Articles
Peer Review Status: Refereed
Title: Segmentation in social marketing: Insights from the European Union's multi-country, antismoking campaign
Authors: Walsh, Gianfranco
Hassan, Louise
Shiu, Edward M K
Andrews, J Craig
Hastings, Gerard
Contact Email: gerard.hastings@stir.ac.uk
Keywords: European Union
tobacco
advertising
cluster analysis
cross cultural
sales campaigns
Issue Date: 2010
Publisher: Emerald
Citation: Walsh G, Hassan L, Shiu EMK, Andrews JC & Hastings G (2010) Segmentation in social marketing: Insights from the European Union's multi-country, antismoking campaign, European Journal of Marketing, 44 (7/8), pp. 1140-1164.
Abstract: Purpose – In 2005, the European Union launched a four-year antismoking television advertising campaign across its 25 Member States. This study aims to evaluate the second and third years (2006 and 2007) of the campaign based on telephone interviews with over 24,000 consumers (smokers, non-smokers, and ex-smokers). Design/methodology/approach – The study focuses on smokers and examines the potential for using segmentation and targeting in informing the campaign. Three important factors are used to identify clusters: attitude toward the campaign; comprehension of the campaign; and inclination to think responsibly about their smoking behaviour. Findings – Cluster analyses identify three distinct and significant target groups (message-involved,message-indifferent, and message-distanced) who respond differentially to the advertising. Furthermore, the percentage of respondents within each cluster varies across the EU Member States. Using Schwartz’s cultural framework, the cultural dimension of “openness to change versus conservatism” is found to explain substantial cross-national variation in message-involved and messaged-distanced respondents. Research limitations/implications – Cluster solutions are shown to be stable across the two data waves. Implications of these results are discussed. Originality/value – This is the first study that seeks to better understand consumer reactions to social-marketing advertising across different segments of the overall target group.
Type: Journal Article
URI: http://hdl.handle.net/1893/2566
DOI Link: http://dx.doi.org/10.1108/03090561011047562
Rights: The publisher does not allow this work to be made publicly available in this Repository. Please use the Request a Copy feature at the foot of the Repository record to request a copy directly from the author; you can only request a copy if you wish to use this work for your own research or private study.
Notes: Gianfranco Walsh, Louise M. Hassan, Edward Shiu, J. Craig Andrews, Gerard Hastings, (2010) "Segmentation in social marketing: Insights from the European Union's multi-country, antismoking campaign", European Journal of Marketing, Vol. 44 Iss: 7/8, pp.1140 - 1164
Affiliation: University of Koblenz-Landau
University of St Andrews
University of Strathclyde
Marquette University
Institute for Social Marketing

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