Please use this identifier to cite or link to this item: http://hdl.handle.net/1893/24635
Appears in Collections:Management, Work and Organisation Conference Papers and Proceedings
Peer Review Status: Refereed
Authors: Mackay, David
Smith, Marisa
Contact Email: david.mackay@stir.ac.uk
Title: Inclusive Design of a Strategy Making Process
Citation: Mackay D & Smith M (2016) Inclusive Design of a Strategy Making Process In: Proceedings of BAM2016: Thriving in Turbulent Times, London: British Academy of Management. British Academy of Management 30th Annual Conference, 6.9.2016 - 8.9.2016, University of Newcastle Business School.
Issue Date: Sep-2016
Conference Name: British Academy of Management 30th Annual Conference
Conference Dates: 2016-09-06T00:00:00Z
Conference Location: University of Newcastle Business School
Abstract: Inclusive design is a user-centred approach to the creation of products, services and systems accommodating as broad a range of abilities within the user population as possible. In this paper we explore the possibilities of applying inclusive design principles to the design of a strategy making process, informed by data yielded from action research work with a third sector organisation. Aligning with existing theoretical understanding, we find that grounding strategy making process design in inclusive design principles offers the potential to improve perceived political feasibility, procedural justice and procedural rationality of strategy outputs. Extending existing theoretical understanding, we find an inclusive design approach enhances the social and practical acceptability of strategy outputs for all stakeholders and not just those that were previously marginalised. We offer an argument for further practical and theoretical development and application of inclusive design principles to strategy making approaches specifically, and management processes in general.
Status: Book Chapter: author post-print (pre-copy editing)
Rights: This item has been embargoed for a period. During the embargo please use the Request a Copy feature at the foot of the Repository record to request a copy directly from the author. You can only request a copy if you wish to use this work for your own research or private study.
URL: https://www.bam.ac.uk/civicrm/event/info?id=3013

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