Please use this identifier to cite or link to this item: http://hdl.handle.net/1893/2370
Appears in Collections:History and Politics Book Chapters and Sections
Title: The consumer and New Labour: the consumer as king?
Authors: Shaw, Eric
Contact Email: e.d.shaw@stir.ac.uk
Editors: Simmons, R
Powell, M
Greener, I
Citation: Shaw E (2009) The consumer and New Labour: the consumer as king?. In: Simmons R, Powell M, Greener I (ed.). The Consumer in Public Services: Choice, values and difference, Bristol: Policy Press, pp. 19-38.
Keywords: Labour party
Blair
government
public service
reform
Issue Date: Apr-2009
Publisher: Policy Press
Abstract: The chapter explores the role the concept of consumer has played in the shaping of New Labour's approach to the reform of public services. It reflects upon the impact that this approach has had on the organisation and delivery of key public services.
Rights: The publisher has granted permission for use of this book chapter in this Repository. The chapter was first published in The Consumer in Public Services: Choice, values and difference by Policy Press.; This is the author’s post-print version of this chapter and is not to be cited. This is a post-peer-review, pre-copy edited version of a chapter published in The Consumer in Public Services: Choice, values and difference. Details of the definitive published version and how to purchase it are available online at: http://www.policypress.co.uk/display.asp?K=9781847421807
Type: Part of book or chapter of book
URI: http://hdl.handle.net/1893/2370
URL: http://www.policypress.co.uk/display.asp?K=9781847421807
Affiliation: Politics

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