More Decision-Aid Technology in Sport? An Analysis of Football Supporters’ Perceptions on Goal-Line Technology

Abstract

The introduction of decision-aid technology in sport, such as Goal Line Technology (GLT) in football, has generated minimal literature on supporters’ perspectives. This paper aims to investigate Scottish football supporters’ perceptions towards GLT. Two hundred and seventy Scottish supporters completed a questionnaire to assess their satisfaction with GLT and factors that influence their level of satisfaction. The majority of Scottish supporters trust the technology applied in football and favours its use. However, they are dissatisfied with GLT in part because GLT is considered to detract from the atmosphere resulting from contentious goals which supporters appreciate and lessen the debate around crucial decisions. Findings also showed that football supporters are against GLT viewing in the stadium and do not welcome future decision-aid technology in football.