Please use this identifier to cite or link to this item: http://hdl.handle.net/1893/20419
Appears in Collections:Faculty of Health Sciences and Sport Research Reports
Title: Supporting Communication Skills and Behaviours in Healthcare Staff: Evaluation of Two Pilots: The CARE Approach and Practice Based Small Group Learning - Summary Report
Authors: Heywood, Susie
Fitzgerald, Niamh
Winterbottom, Joanne
Contact Email: niamh.fitzgerald@stir.ac.uk
Citation: Heywood S, Fitzgerald N & Winterbottom J (2012) Supporting Communication Skills and Behaviours in Healthcare Staff: Evaluation of Two Pilots: The CARE Approach and Practice Based Small Group Learning - Summary Report. NHS Education for Scotland. Create Consultancy.
Issue Date: 2012
Publisher: Create Consultancy
Abstract: The ability to communicate effectively and to form productive human relationships is integral to the provision of effective, high quality, person‐centred care. This evaluation of 10 pilot sites across Scotland builds on previous work undertaken by NHS Education for Scotland (NES) and focuses on two approaches that aim to support the communication and human relationship skills of health practitioners and the integration of those skills into routine interactions with patients. The two approaches used were ‘The CARE Approach' (CARE) and Practice‐Based Small Group Learning (PBSGL).
Type: Research Report
URL: http://www.nes.scot.nhs.uk/media/1574594/evaluation-of-care-pbsgl-short-summary.pdf
URI: http://hdl.handle.net/1893/20419
Rights: NHS Education for Scotland copyright protected information (other thatn the NHS education for Scotland logo) may be reproduced free of charge for educational purposes in any format or medium, provided it is reproduced accurately and not used in a misleading context. The use of any image or text for commercial gain is strictly prohibited. Where any of the NHS Education for Scotland copyright items on this site are being republished or copied to others, the source of the material must be identified and the copyright status acknowledged.
Affiliation: Robert Gordon University
Robert Gordon University
Create Consultancy Ltd

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