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Appears in Collections:Management, Work and Organisation Journal Articles
Peer Review Status: Refereed
Title: Is Interactive Digital Television the Future of E-Government Services? A Critical Assessment of UK Initiatives
Authors: Webster, C William R
Smith, Colin
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Issue Date: Jun-2008
Publisher: Taylor & Francis (Routledge)
Citation: Webster CWR & Smith C (2008) Is Interactive Digital Television the Future of E-Government Services? A Critical Assessment of UK Initiatives, International Journal of Public Administration, 31 (7), pp. 771-796.
Abstract: This article presents a critical assessment of the use of interactive Digital Television (iDTV) to deliver electronic government and public services in the UK. It considers the organisational and institutional context for innovation in service delivery, explores iDTV policy and practice in the UK, and draws on recent empirical research around three of the UK's most significant iDTV initiatives. This emerging evidence base suggests that although the provision of public services via iDTV is still in its infancy, with current initiatives not yet sufficiently advanced to support widespread provision and use, it has the potential to become an increasingly important complementary service platform.
Type: Journal Article
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Rights: The publisher does not allow this work to be made publicly available in this Repository. Please use the Request a Copy feature at the foot of the Repository record to request a copy directly from the author; you can only request a copy if you wish to use this work for your own research or private study.
Affiliation: Socio-Management
Edinburgh Napier University

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