Please use this identifier to cite or link to this item: http://hdl.handle.net/1893/17770
Appears in Collections:Management, Work and Organisation Journal Articles
Peer Review Status: Refereed
Title: Still Serving the Community? The Professionalisation of the UK Charity Retail Sector
Authors: Broadbridge, Adelina
Parsons, Elizabeth
Contact Email: a.m.broadbridge@stir.ac.uk
Keywords: Charities
Shops
United Kingdom
Issue Date: 2003
Publisher: Emerald
Citation: Broadbridge A & Parsons E (2003) Still Serving the Community? The Professionalisation of the UK Charity Retail Sector, International Journal of Retail and Distribution Management, 31 (8), pp. 418-427.
Abstract: The charity retail format has experienced significant growth over the last 30 years to a situation where charity shops have now become a taken for granted feature of local high streets across the UK. Traditionally charity shops have played an important service role in their local communities by providing low cost goods and employing voluntary staff. However, alongside the growth of the sector, charities have become increasingly professional in their approach to managing their shops. Changes include the introduction of paid managers and shop assistants and an overall ’‘trading up” of the charity retail environment. This paper explores in detail this professionalisation of the charity retail sector. It then examines the impact of this professionalisation on the role of charity shops in their local communities and speculate on the likely future for charity retail in this context.
Type: Journal Article
URI: http://hdl.handle.net/1893/17770
DOI Link: http://dx.doi.org/10.1108/09590550310484098
Rights: The publisher does not allow this work to be made publicly available in this Repository. Please use the Request a Copy feature at the foot of the Repository record to request a copy directly from the author. You can only request a copy if you wish to use this work for your own research or private study.
Affiliation: Management Work and Organisation
Keele University

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