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Please use this identifier to cite or link to this item: http://hdl.handle.net/1893/16475
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dc.contributor.authorField, Johnen_UK
dc.contributor.authorMalcolm, Ireneen_UK
dc.contributor.editorCooper, Len_UK
dc.contributor.editorWalters, Sen_UK
dc.date.accessioned2016-10-25T06:36:15Z-
dc.date.available2016-10-25T06:36:15Z-
dc.date.issued2010en_UK
dc.identifier.urihttp://hdl.handle.net/1893/16475-
dc.description.abstractThe chapter argues for the importance of understanding worker agency in emotional labour. It presents data from a life history study in order to explore the ways in which workers experience and negotiate expectations of emotional compliance and surveillance, and argues that class and gender intersect not only with one another but are inflected through individuals' indentity and life stage.en_UK
dc.language.isoenen_UK
dc.publisherHuman Sciences Research Council Pressen_UK
dc.relationField J & Malcolm I (2010) Learning in emotional labour and emotion work. In: Cooper L & Walters S (eds.) Learning/Work: Turning work and learning inside out. Cape Town: Human Sciences Research Council Press, pp. 169-181. https://www.hsrcpress.ac.za/books/learning-worken_UK
dc.rightsPublisher is open-access. Open access publishing allows free access to and distribution of published articles where the author retains copyright of their work. Proper attribution of authorship and correct citation details should be given.en_UK
dc.subjectemotional labouren_UK
dc.subjectHochschilden_UK
dc.subjectworkplace learningen_UK
dc.subjectagencyen_UK
dc.subjectidentityen_UK
dc.subjectbiographical methodsen_UK
dc.titleLearning in emotional labour and emotion worken_UK
dc.typePart of book or chapter of booken_UK
dc.citation.spage169en_UK
dc.citation.epage181en_UK
dc.citation.publicationstatusPublisheden_UK
dc.type.statusVoR - Version of Recorden_UK
dc.contributor.funderEconomic and Social Research Councilen_UK
dc.contributor.funderThe Carnegie Trusten_UK
dc.identifier.urlhttps://www.hsrcpress.ac.za/books/learning-worken_UK
dc.author.emailjohn.field@stir.ac.uken_UK
dc.citation.btitleLearning/Work: Turning work and learning inside outen_UK
dc.citation.isbn9780796922847en_UK
dc.citation.isbn9780796923028en_UK
dc.publisher.addressCape Townen_UK
dc.contributor.affiliationEducationen_UK
dc.contributor.affiliationUniversity of Dundeeen_UK
dc.identifier.wtid685382en_UK
dcterms.dateAccepted2010-12-31en_UK
dc.date.filedepositdate2013-08-21en_UK
dc.relation.funderprojectIdentity, agency, adult learning and experiences of worken_UK
dc.relation.funderprojectLearning, Identity & Agency in the Life-courseen_UK
dc.relation.funderref0en_UK
dc.relation.funderref1-AGRB2702-04410en_UK
rioxxterms.typeBook chapteren_UK
rioxxterms.versionVoRen_UK
local.rioxx.authorField, John|en_UK
local.rioxx.authorMalcolm, Irene|en_UK
local.rioxx.project0|The Carnegie Trust|en_UK
local.rioxx.project1-AGRB2702-04410|Economic and Social Research Council|http://dx.doi.org/10.13039/501100000269en_UK
local.rioxx.contributorCooper, L|en_UK
local.rioxx.contributorWalters, S|en_UK
local.rioxx.freetoreaddate2013-08-21en_UK
local.rioxx.licencehttp://www.rioxx.net/licenses/all-rights-reserved|2013-08-21|en_UK
local.rioxx.filenameField Malcolm emotion work RWL book.pdfen_UK
local.rioxx.filecount1en_UK
local.rioxx.source9780796923028en_UK
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