Please use this identifier to cite or link to this item: http://hdl.handle.net/1893/10725
Appears in Collections:Management, Work and Organisation Journal Articles
Peer Review Status: Refereed
Title: 'Making up' managers: the case of NHS nurses
Authors: Bolton, Sharon C
Contact Email: sharon.bolton@stir.ac.uk
Keywords: modern matron
new public sector management
nurses
public sector
Issue Date: Mar-2005
Publisher: SAGE Publications for the British Sociological Association
Citation: Bolton SC (2005) 'Making up' managers: the case of NHS nurses, Work, Employment and Society, 19 (1), pp. 5-23.
Abstract: The incorporation of health professionals into the management of the British National Health Service (NHS) is a distinctive strategy ultimately aimed at involving senior nurses and doctors through normative devices. Rather than attempting to directly manage professionals, which has proved to be enduringly problematic, it is deemed more effective to 'recreate' professionals as managers. Data collected from nurses who are middle managers, i.e. ward and unit managers, indicate a mixed response to such endeavours. Drawing on survey and interview data, and using Goffman's concept of role analysis as an analytical framework, it can be seen how senior nurses enthusiastically embrace many aspects of the management role but remain suspicious of, and distance themselves from, a management philosophy that emphasizes entrepreneurial activity.
Type: Journal Article
URI: http://hdl.handle.net/1893/10725
DOI Link: http://dx.doi.org/10.1177/0950017005051278
Rights: The publisher does not allow this work to be made publicly available in this Repository. Please use the Request a Copy feature at the foot of the Repository record to request a copy directly from the author. You can only request a copy if you wish to use this work for your own research or private study.
Affiliation: SMS Management and Support Team

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